anime4i FAQ — Fast Answers for Filipino Players

Identity verification helps protect your account and ensures compliance with Philippine gaming rules. You will typically need to submit a government-issued photo ID — such as a Philippine passport, driver's licence, SSS card, or UMID — along with a proof of address document dated within the last three months. Verification is usually completed within one business day. You only need to go through this process once, and all documents are handled securely. If verification is pending, you can still browse the platform but certain features such as withdrawals may be restricted until the process is complete.

No — each player is permitted to hold only one active account on anime4i. Creating duplicate accounts is a violation of the platform's Terms and Conditions and may result in the suspension of all associated accounts. If you have forgotten your login details, use the password recovery option or contact support rather than registering again. This policy exists to maintain fair play and to protect the integrity of bonuses and promotions. See the full Terms and Conditions for more details.

Go to the Login page and click the "Forgot Password" link below the sign-in form. Enter the email address you registered with and a password reset link will be sent to your inbox within a few minutes. Check your spam or junk folder if the email does not arrive promptly. Click the link, enter your new password, confirm it, and you are good to go. For security reasons, reset links expire after 30 minutes — if yours has expired, simply request a new one. If you no longer have access to your registered email, contact [email protected] directly.

Progressive jackpots grow each time a player places an eligible bet on a participating game — a small percentage of each wager is added to the central prize pool. The jackpot continues to grow until one lucky player hits the winning combination and claims the full amount in PHP. Once a jackpot is won it resets to a base seed value and begins growing again immediately. You do not need to place a maximum bet to qualify for the jackpot in most games, but always check the specific rules for each title on the Jackpot page. Jackpot winnings are credited to your account balance automatically.

In general, bets cannot be cancelled or modified once they have been confirmed and the event has started. This policy exists to protect the fairness and integrity of every wager placed on the platform. In some cases — particularly for pre-match bets on events that have not yet begun — a cash-out or edit option may be available at the platform's discretion. If a game is postponed or cancelled by the organiser, bets are typically voided and your stake is returned to your balance. For specific terms relating to bet settlement, refer to the Terms and Conditions.

Winnings are calculated by multiplying your stake by the odds at the time your bet was placed and confirmed. For sports bets, the final result of the relevant event determines whether your bet wins or loses, and settlement happens automatically once the official result is declared. Casino-style game winnings are calculated in real time according to each game's published return-to-player (RTP) rules. All winnings are credited directly to your PHP account balance and are available for withdrawal or further play immediately after settlement. Check your transaction history in the account wallet section to see a full record of all settled bets and credited winnings.